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BOSTON, July 27, 2005 - Fidelity Investments today reported an emerging
trend among small- to mid-sized companies toward fully-integrated defined
contribution and payroll solutions, as increasing numbers of emerging companies
seek to reap the business integration benefits traditionally realized by larger
employers.
A survey of more than 500 payroll decision makers at small- to mid-sized
firms, with 50 to 1000 employees, revealed that more than 77 percent considered
an integrated 401(k) and payroll solution to be important or very important in
their selection of a payroll provider.1 Respondents cited ease of administration,
improved accuracy, streamlined processes, increased efficiency and cost savings
as primary reasons for moving toward fully-integrated 401(k) and payroll
solutions.
"Integrated 401(k) and payroll solutions offer significant benefits for an
emerging company, including reduced administration, risk and costs, as well as
improved employee services," said Edmund F. Murphy, executive vice president,
Fidelity Institutional Retirement Services Company, the nation's largest provider
of 401(k) plans. "For a small- to mid-sized company focused on growing its
business, these benefits can be a real competitive advantage."
The trend toward fully-integrated defined contribution and payroll
solutions, however, marks a significant departure for emerging companies, which
rarely outsource more than one business function to a single provider.2 In fact,
with the exception of using a bank to provide credit, financing and checking
services, small businesses have traditionally hesitated to consider bundled
services, citing a preference towards using providers with specialized expertise, as
well as concerns such as being too dependent upon a single provider. As a result,
many small- to mid-sized companies rely on multiple providers, typically
outsourcing services to at least four, and more often eight to nine, different
providers.
Despite the general bias against bundled services, three-quarters (75%) of
surveyed respondents with 500 to 1,000 employees, and 70 percent of respondents
with 100 to 199 employees, indicated that they believed there was value in having
one firm provide both their 401(k) and payroll services.
As a result, Fidelity reports that the company's integrated 401(k) and
payroll offering grew approximately 66 percent through the first seven months of
2005, and is expected to nearly double by year-end, based on current demand.
According to Murphy, however, while a number of integrated defined
contribution and payroll solutions are currently on the market, they vary widely
in terms of the level of integration and benefits they provide.
"The degree of integration is directly linked to increased cost savings and
reduced risks, with fully-integrated solutions providing the most benefits," said
Murphy. "Some fully-integrated solutions, for instance, allow an employee's
401(k) contributions to be automatically funded on pay day, a process which
might otherwise take as many as five days. Eliminating that five day funding gap
and multiplying it by 52 pay periods has potentially significant implications,
allowing an employee's 401(k) contributions to be actively invested in the market
for 260 days longer than employees at companies using conventional, interfaced
solutions. Because some solutions offer more benefits than others, companies
should be sure to inquire about the level of integration when selecting a provider."
Fully-integrated solutions also offer additional advantages, allowing
business owners to provide employees with significant self-service capabilities
and around-the-clock access to employee data. With a single log-on, employees
can manage both their payroll and retirement accounts, arranging for direct
deposit, changing their address or tax withholding, or checking prior months of
earnings statements-all of which seamlessly integrate with payroll, potentially
reducing administrative time and costs for business owners. Employees can also
simplify tax filing by downloading W-2 data into common tax filing software, or
by using automatic investing functionality to create multiple direct deposit
accounts to support 529s, IRAs, or brokerage or life insurance accounts.
Fidelity established its Emerging Corporate Market (ECM) unit in 1991 to
focus specifically on the needs of small- to mid-sized businesses. Since then, ECM,
which is a division of Fidelity Institutional Retirement Services Company has become a leading
provider of plans to this market space, currently providing defined contribution
retirement plans to more than 10,000 emerging firms with approximately 1.7
million participants and assets of $58 billion, and providing integrated defined
contribution and payroll solutions to a rapidly growing number of small- to mid- sized companies.
About the Survey
An online survey was conducted for Fidelity Investments by Sigma Research
Management Group among a national probability sample of more than 500 small
to mid-sized businesses with between 50 and 1000 full-time employees. The
sampling included both current and potential Fidelity clients. Interviews were
completed between April 20 and 27, 2005. The margin of error is +/- 4%.
About Fidelity Employer Services Company
Fidelity Employer Services Company provides benefits and human resources
administration, workforce effectiveness, payroll solutions and stock plan services
to over 19 million employees in the U.S. as of June 30, 2005.
About Fidelity Investments
Fidelity Investments is one of the world's largest providers of financial services,
with custodied assets of $2.2 trillion, including managed assets of $1.1 trillion as of
June 30, 2005. Fidelity offers investment management, retirement planning,
brokerage, and human resources and benefits outsourcing services to
approximately 20 million individuals and institutions as well as through 5,500
financial intermediary firms. The firm is the largest mutual fund company in the
United States, the No. 1 provider of workplace retirement savings plans, one of the
largest mutual fund supermarkets and a leading online brokerage firm. For more
information about Fidelity Investments, visit www.Fidelity.com.
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Fidelity Employer Services Company, LLC
Fidelity Investments Institutional Services Company, Inc.,
82 Devonshire Street, Boston, MA 02109
1 Payroll Product Report, conducted by Sigma Research Management Group on behalf of Fidelity
Investments, May 2005.
2 Small business focus groups conducted on behalf of Fidelity Investments by Neuwirth Research, Inc. A
total of six focus groups were conducted in Boston, Dallas and Chicago during November of 2004. All
participants were the primary or joint decision-maker for decisions related to the selection and management
of third party vendors for their business.
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