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Human Resources Outsourcing Fact Sheet
Overview
In today's Human Resources Outsourcing (HRO) market, organizations look to not only gain process efficiencies, economies of scale, and access to the latest technology, but also realignment of HR efforts to more value added activity by shifting transactional work to an external partner. To help HR professionals focus on strategic activities, Fidelity provides a comprehensive suite of HR solutions that facilitate work event management to more effectively attract, manage, develop and reward their human talent.
Fidelity improves HR business processes through self service capability, decision support tools and enhanced analytics, allowing managers and employees to more efficiently and effectively manage a wide spectrum of work related activities and events. The scope of Fidelity services cover recruitment and staffing, employee administration, talent development, management and retention, as well as payroll and compensation. Fidelity's HRO services are part of an integrated offering that includes full retirement, health and welfare and stock plan products and services.
Products and Services
Talent Management- HR leaders who seek to maximize the value generated by their most important asset - their people - must first transform the processes, procedures, and tools used to align business and workforce strategies. Fidelity's suite of Talent Management products provide HR professionals with tools and support needed to streamline processes in order to increase organizational effectiveness, empower management to directly impact and measure the quality and performance of their teams, and provide the critical workforce intelligence needed to make informed decisions.
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As recruitment and staffing services strive to focus on a more holistic view of human capital management, organizations must establish processes to control, measure and support the HR function in attaining its key talent objectives. To help evolve this process, Fidelity offers the Fidelity Hiring Management SystemSM which combines powerful recruitment technology and support services to allow Staffing Professionals and hiring managers to expedite the hiring process. The solution provides a highly effective way to create job requisitions and to search, screen, and interview potential job candidates, while leveraging Fidelity's core HR/Payroll solution to integrate HR data used in the Staffing process. |
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To supplement an organization's existing succession planning, Fidelity Talent Planning supports the placement of the right employees, into the right jobs, at the right time to meet an organization's business need today and in the future. Simplifying typically cumbersome procedures, the process facilitates strategic development through training, career pathing, succession planning, management of high potential employees, skill gap and match assessment, and online talent reports and analytics.
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To help make planning more productive for those who guide, make, and approve compensation decisions across the global enterprise, we offer the Fidelity Compensation Planner®. This Web-based tool is designed to streamline the cyclical compensation planning process for salary, incentive/variable pay, and equity programs and provides decision-making tools such as on-screen exception notifications, graphical analysis, pre-defined reports, and ad hoc reporting capabilities. Users also have access to current and historical performance and compensation information for all their direct and indirect reports.
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The Fidelity Performance Management solution simplifies an often cumbersome process by providing one tool where both manager and employee can prepare, conduct and apply learnings on meaningful performance management conversations. Specifically the solution is focused on helping companies improve the results they get from their employees, aligning goals through the organization and enhancing the collaboration of manager and employee in the performance management process. |
Employee Administration - Fidelity maintains and updates employee records, including new/re-hire processing, personal information, employment status, leave of absence, organization and job, salary and wage rate, and termination. In addition, Fidelity's HR information system helps firms direct organizational hierarchy, mass change, table maintenance and program management, while also supporting companies' business objectives through robust business process workflow, enabling manager self-service.
Reporting and Analytics - Fidelity's suite of HRO services is supported by robust access and information management tools. Through eWorkplace®, Fidelity's HR web access, employees, managers and HR professionals can access and manage information and perform transactions. In addition, managers and HR professionals can run or create a variety of reports, either focused on a single function, or integrating data across the suite of services.
Payroll - Fidelity administers an extensive range of payroll functions, including direct deposits, garnishments, gross to net and payment processing, stops, voids and reissues, tax withholding and filing, employment and wage verification, time and attendance reporting, and severance program administration.
The Company
Fidelity Employer Services Company provides benefits and human resources administration, workforce effectiveness, payroll solutions and stock plan services to millions of employees in the U.S.
Fidelity Employer Services Company LLC, 82 Devonshire Street, Boston, MA 02119
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